Monitoring $884,875,368 worth of Development Projects

DevelopmentCheck is an app for real-time citizen feedback on the transparency, participation and the effectiveness of development projects. It also enables community monitors to report on their success rate in implementing fixes to identified problems.

Where we work

Meet the Afghan monitor who wouldn't give up
Corruption gets thrown out with the trash in Kyrgyzstan

Our Approach

DevelopmentCheck combines a reporting tool that helps local citizens to engage directly with service providers and government to make sure the projects that are supposed to benefit them are delivered as they should be.

DevelopmentCheck is effective when combined with Integrity Action's Community Integrity Building approach, a successful, cost-effective way to improve the quality of public services and infrastructure. Our approach is based around training local citizens to become monitors. These monitors can then ensure that infrastructure projects and services are delivered effectively, to meet pre-defined contractual requirements as well as the real needs of local citizens. By identifying the needs and concerns of their community, as well as accessing relevant project documents and information, monitors are able to build an evidence base which reflects the reality of the project. This evidence base helps give them the proof they need when they speak with local and national governments, donors and service providers about any issues they’ve encountered. The process aims to build trust and accountability between the different parties and, vitally, works towards ensuring that citizens receive the quality and level of public services they’re entitled to.

While this approach ensures that public services are well delivered and of good quality, it also means that it is local citizens themselves who ensure that policies are appropriate, that information can be trusted, and that the money goes where it should.

Context Sensitivity Joint Learning Evidence Base Constructive Engagement Closing the loop

We focus on

DevelopmentCheck is used to report on three key development indicators: access to information, community engagement and project effectiveness. Access to information makes it far easier to monitor projects effectively. Communities should be engaged and consulted in the projects that affect them. Projects must ultimately be effective.

Access to Information

We measure citizen’s levels of access to information because it is the key to transparency, and also the primary way that citizens can learn what they are entitled to and what services have been committed to by their local or national government.

Project Effectiveness

We measure project effectiveness because we want to ensure that citizens are actually satisfied with the services that the project provides. Often these are vital public services such as access to health care, education or roads, and if citizens are not satisfied, then they are probably not truly benefitting from the project or service.

Community Engagement

We measure community engagement because we know that a two-way dialogue or feedback loop between key stakeholders is necessary if a development project or service is going to be truly useful to those it aims to serve.